Terms of service
Terms of Service
Effective Date: January 1, 2026
Welcome to Unbroken Threads™, operated by Unbroken Threads LLC (“Unbroken Threads,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, www.unbrokenthreads.store (the “Website”), and your purchase of products offered through the Website.
By accessing or using the Website, placing an order, or otherwise interacting with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website or place an order.
1. About Unbroken Threads
Unbroken Threads is a faith-centered apparel and lifestyle brand offering original apparel, accessories, and other products designed and/or curated by Unbroken Threads LLC.
Our products may include, but are not limited to, apparel, sweatshirts, T-shirts, accessories, bookmarks, candles, and other faith-inspired products.
We reserve the right to introduce, discontinue, modify, or limit products at any time.
2. Eligibility and Use of the Website
By using this Website, you represent that you are legally permitted to enter into these Terms and use the Website under applicable law.
You agree to use the Website only for lawful purposes and in accordance with these Terms.
You may not use the Website:
- For any unlawful or fraudulent purpose;
- To interfere with or disrupt the Website or its functionality;
- To attempt to gain unauthorized access to any portion of the Website;
- To introduce malicious software, viruses, or other harmful material;
- To collect or obtain information about other customers without authorization;
- To impersonate another person or entity; or
- In any manner that infringes upon the rights of Unbroken Threads or another party.
3. Products and Product Information
We make reasonable efforts to accurately display our products, including descriptions, photographs, colors, sizing, and other product information.
However, actual product colors and appearance may vary depending on your device, monitor, lighting, manufacturing processes, and other factors.
Because many of our products are handmade, pressed, embroidered, printed, or otherwise individually produced, minor variations may occur. Such variations do not necessarily constitute defects.
We reserve the right to correct errors, inaccuracies, or omissions in product descriptions, pricing, availability, or other Website content at any time without prior notice.
4. Orders and Order Acceptance
Submitting an order through the Website constitutes an offer to purchase the selected products.
Your receipt of an order confirmation does not necessarily constitute our acceptance of the order. We reserve the right to accept, decline, limit, or cancel an order for any lawful reason, including product availability, pricing or listing errors, suspected fraud, or other circumstances affecting our ability to fulfill the order.
If we cancel an order after payment has been received, we will issue a refund for the amount charged for the canceled order.
We may limit quantities purchased by a customer, household, or order when reasonably necessary.
5. Pricing and Payment
All prices displayed on the Website are stated in U.S. dollars unless otherwise indicated.
Prices are subject to change without notice. A price change will not affect an order that has already been accepted.
Applicable sales tax will be calculated and collected as required by law.
You agree to provide accurate and complete billing, shipping, and payment information when placing an order.
We reserve the right to refuse or cancel transactions that appear to be unauthorized, fraudulent, or otherwise unlawful.
6. Shipping and Delivery
We will make reasonable efforts to process and ship orders within the timeframe stated on the Website or at checkout.
Shipping and delivery times are estimates and are not guaranteed unless expressly stated otherwise.
Once an order has been transferred to the applicable shipping carrier, delays caused by the carrier, weather, natural disasters, service interruptions, incorrect addresses, or other circumstances outside our reasonable control may occur.
Customers are responsible for providing an accurate and complete shipping address. We are not responsible for delays, returned packages, or additional shipping costs resulting from an incorrect or incomplete address provided by the customer.
If a package appears to be lost, damaged, or significantly delayed, please contact us at unbrokenthreadsco@gmail.com so that we can assist in determining the appropriate next steps.
7. Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are subject to our applicable Return and Refund Policy, which is incorporated into these Terms by reference.
Before purchasing, customers should review the Return and Refund Policy for applicable eligibility requirements, timeframes, exclusions, and procedures.
Nothing in these Terms is intended to limit any rights or remedies provided to consumers under applicable law.
8. Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or materially different from the item you ordered, please contact us at unbrokenthreadsco@gmail.com as soon as reasonably possible.
Please include your order number and, when appropriate, photographs showing the issue.
We will review the circumstances and, where appropriate, provide a replacement, exchange, refund, or other resolution consistent with our policies and applicable law.
9. Intellectual Property
Unbroken Threads™ Trademark
UNBROKEN THREADS™ is a trademark of Unbroken Threads LLC. All rights in and to the Unbroken Threads name, trademarks, logos, branding, and associated marks are reserved.
The use of the ™ symbol reflects our claim to trademark rights in the mark. The federal registration symbol ® will only be used in connection with the mark following applicable trademark registration.
Website and Creative Content
Unless otherwise stated, all content appearing on or made available through the Website—including original apparel designs, artwork, graphics, illustrations, photographs, videos, written content, product descriptions, logos, branding, graphics, and other creative materials—is owned by or licensed to Unbroken Threads LLC and is protected by applicable copyright, trademark, and other intellectual property laws.
Nothing contained on the Website grants you ownership of or a license to use any Unbroken Threads intellectual property.
You may access Website content for your personal, non-commercial use only.
Without prior written permission from Unbroken Threads LLC, you may not:
- Copy, reproduce, duplicate, trace, recreate, or substantially imitate our designs or artwork;
- Modify, adapt, or create derivative works from our designs or creative materials;
- Manufacture, sell, distribute, or commercially exploit products incorporating our designs or artwork;
- Reproduce or commercially use our photographs, graphics, written content, or other Website materials;
- Remove copyright, trademark, or other proprietary notices;
- Use the Unbroken Threads™ name, logo, trademarks, or branding in a manner that suggests sponsorship, affiliation, partnership, endorsement, or authorization;
- Republish or redistribute Website content for commercial purposes; or
- Use our intellectual property to create or market competing products or services.
Unauthorized use of Unbroken Threads intellectual property may violate applicable copyright, trademark, and other laws.
10. Copyright and Design Protection
The original designs and creative materials offered by Unbroken Threads are created for the Unbroken Threads brand and are not provided for reproduction, resale, redistribution, or commercial use by others.
The appearance of a design or product on the Website does not grant permission to reproduce, manufacture, copy, trace, recreate, or sell that design.
Unbroken Threads LLC reserves all rights available under applicable intellectual property laws.
11. User Reviews and Submitted Content
Certain portions of the Website may allow customers to submit reviews, comments, photographs, or other content (“User Content”).
By submitting User Content, you represent that:
- You own or otherwise have the necessary rights and permissions to submit the content;
- Your submission does not infringe the intellectual property, privacy, publicity, or other rights of another person;
- Your submission is not unlawful, defamatory, fraudulent, threatening, or intentionally misleading; and
- You have obtained any necessary permission from individuals appearing in submitted photographs or other content.
By submitting User Content, you grant Unbroken Threads LLC a non-exclusive, royalty-free, worldwide license to use, reproduce, display, publish, edit, and distribute that User Content for purposes reasonably related to operating, promoting, and marketing Unbroken Threads, including through our Website and social media channels.
You retain ownership of your User Content.
We reserve the right to remove or decline to publish User Content that we reasonably determine violates these Terms or is unlawful, inappropriate, misleading, or otherwise unsuitable for the Website.
12. Third-Party Websites and Services
The Website may contain links to websites, applications, payment processors, shipping providers, social media platforms, or other third-party services.
These third-party services are not owned or controlled by Unbroken Threads LLC.
We are not responsible for the content, privacy practices, policies, availability, or actions of third-party websites or services.
Your use of third-party websites and services may be subject to their own terms and policies.
13. Privacy
Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
By using the Website, you acknowledge that you have reviewed our Privacy Policy.
14. Cookies and Website Technologies
The Website may use cookies and similar technologies to provide functionality, improve Website performance, understand Website usage, and support certain features.
Your use of cookies and similar technologies is governed by our Privacy Policy and, where applicable, the cookie settings or consent options made available through the Website.
15. Website Availability and Accuracy
We make reasonable efforts to maintain the Website and provide accurate information. However, we do not guarantee that the Website will always be available, uninterrupted, secure, or free from errors.
We may modify, suspend, discontinue, or restrict access to any portion of the Website at any time.
16. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, Unbroken Threads LLC disclaims warranties that cannot otherwise be excluded, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except where such warranties cannot legally be excluded.
Nothing in these Terms excludes or limits any warranty, right, or remedy that cannot legally be excluded or limited under applicable law.
17. Limitation of Liability
To the fullest extent permitted by applicable law, Unbroken Threads LLC and its owners, members, employees, contractors, service providers, and affiliates will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to your use of the Website or purchase or use of our products, except to the extent such limitation is prohibited by law.
Nothing in these Terms is intended to exclude or limit liability for matters that cannot legally be excluded or limited, including liability arising from fraud or other conduct for which limitation is prohibited by applicable law.
18. Indemnification
To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Unbroken Threads LLC and its owners, members, employees, contractors, and service providers from claims, liabilities, damages, losses, and expenses arising from your unlawful use of the Website, violation of these Terms, or infringement of another person's rights.
This provision does not require you to indemnify Unbroken Threads for liability caused by our own conduct to the extent such liability cannot legally be shifted to you.
19. Changes to These Terms
We may update or revise these Terms from time to time.
When changes are made, we will update the Effective Date shown at the beginning of these Terms.
Your continued use of the Website after revised Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
20. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Rhode Island, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any dispute arising from these Terms or your use of the Website shall be subject to any applicable jurisdictional requirements and the rights and protections provided by applicable law.
21. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remaining provisions shall remain in full force and effect.
22. Entire Agreement
These Terms, together with our Privacy Policy and any other policies expressly incorporated by reference, constitute the agreement between you and Unbroken Threads LLC concerning your use of the Website, except where additional terms expressly apply to a particular transaction or service.
23. Contact Us
If you have questions about these Terms of Service, your order, or our policies, please contact:
Unbroken Threads LLC
Email: unbrokenthreadsco@gmail.com
Website: www.unbrokenthreads.store
Effective Date: January 1, 2026